User manual
Using your system
This page covers setting up a system, charging it, running a session, and keeping it clean. If something is not working, the support page has the checks that solve most problems in a couple of minutes.
Something not working? →Power and connections
Connecting and charging
Take the power bank out of its packaging and place it in the pocket on the system. Connect the USB-C end of the ON/OFF switch cable to the port marked OUT-11V, then connect the system’s power cable to the socket at the other end of the switch cable. That plug fits one way only, so it cannot go in wrongly.
To run a session
Disconnect the switch cable, take the power bank out of its pocket, and connect the charger to the port marked IN 5-12V. Charging begins on its own and the round button does not need pressing. A full charge takes roughly overnight.
To charge
Four small lamps on the front of the power bank show how much charge is left, both while it is charging and while a session is running, so you can see at a glance whether it is worth putting on to charge. More lamps lit means more charge remaining, and they fill up as it charges.
How often you charge depends entirely on how many sessions you run and how long they are, so it is worth charging whenever it is convenient rather than to a schedule.
Spare power banks are available in the shop, supplied with a charger and an ON/OFF switch.
The power bank holds 13,400 mAh, or 49.58 Wh, which is comfortably below the 100 Wh threshold most airlines apply to batteries carried in the cabin. Spare batteries normally have to travel in hand luggage rather than in the hold, so check your airline’s rules before flying to a competition.
Two notes on looking after it. Use only the power bank and charger supplied for your system. And where you can, avoid storing the power bank below 5°C, since low temperatures reduce battery performance and capacity over time. In a Swedish winter that means bringing it indoors rather than leaving it in the tack room.
When it arrivesSetting up for the first time
Every system we ship uses the same power bank and the same inline ON/OFF switch, so there is nothing to identify or configure. The round button on the power bank is not used at all, and neither is the red USB-A port marked OUT-5V. The inline switch does everything.
Before you run a session, it is worth reading the two short sections below on how a session works and how to look after the system. Everything else on this page you can come back to.
The sessionHow a session works
A session is five to ten minutes on one area. Start by checking that the coat is clean and dry, because a wet or dirty coat scatters light at the surface and less of it reaches the tissue beneath. Fit the system, check it is secure, and switch the power bank on.
The red lamps will glow. The infrared lamps will not, because infrared light falls outside the visible spectrum, so the alternating infrared straps look dark while the system is running exactly as it should. Stay with the horse for the session, then switch the power bank off before you move or remove the system.
Once daily suits general maintenance. Where a horse is being treated for something specific, up to three sessions a day is reasonable, with at least 90 minutes between them.
Three things worth knowing. Switch the system off after ten minutes, since running it continuously causes the lamps to overheat. Never put a blanket or cover over a system while it is running, as this traps heat. And never leave the horse unattended during a session.
If your horse is pregnant, under veterinary treatment, or has an existing condition, speak to your vet before you begin. We can tell you exactly what the system emits, but whether it suits your particular horse is a question for them.
CleaningKeeping it clean
Clean the system by hand. Wipe the fabric and the lamps with a slightly damp cloth or sponge, and use a lint roller for hair, which is quicker than anything else.
No part of the system should go in a washing machine or a tumble dryer. If something will not come off by hand, write to us before trying anything else.
StorageLooking after it between sessions
Store the system flat or loosely rolled rather than folded across the lamps, since bending directly across a lamp line can damage the diodes and their connections. Attach it securely enough that it cannot slip or fall while a horse is wearing it.
None of this is a condition of the warranty. The four-year cover applies whatever happens, including a horse standing on a system or a strap taking damage, and repairs are free. These are simply the things that make a system last longer, which is why they are worth doing.
Where to start
Suggested plans by situation
These are starting points rather than prescriptions. Age, workload and condition all change what makes sense, so adjust as you learn how your horse responds. Where a horse has an acute injury, speak to your vet first — LED treatment supports veterinary care rather than replacing it.
| Situation | Suggested plan |
|---|---|
| Before work | Five to ten minutes per area, before tacking up |
| After work | Five to ten minutes per area, afterwards |
| Rest days | Five to ten minutes per area, once or twice |
| General maintenance | Five to ten minutes per area, two to four times a week |
| Tendon and ligament recovery | Five to ten minutes, two to three times daily, at least 90 minutes apart |
| Joint support and mobility | Five to ten minutes per area, once or twice daily |
| Back and topline | Five to ten minutes, once daily, or before and after riding |
| Lower leg | Five to ten minutes per area, once or twice daily |
| Wounds and skin | Five to ten minutes per area, once or twice daily |
| Swelling and fluid | Five to ten minutes per area, once or twice daily |
| Long-term joint discomfort | Five to ten minutes per affected area, once or twice daily |
| Before transport or competition | Five to ten minutes on the poll, back and shoulders |